Delivery usually takes around 30 minutes, depending on traffic and current order volume.

Yes. The delivery fee is 2.99 BGN. Delivery is free for orders over 59.99 BGN.

Yes, the minimum order value for delivery is 18.00 BGN.

• Kazbek – Kazbek St. 62: 11:00 AM–11:00 PM
• Mladost – Alexander Malinov Blvd. 35: 11:00 AM–11:00 PM
• Odesa – Odesa St. 37: 11:00 AM–10:00 PM

Yes, when creating your order, you can select the “Pick Up” option and collect your food from the restaurant.

Yes, you can choose your preferred delivery time during the order process.

Yes, you can schedule a pizza order for a specific date and time by calling our Call Center at 0700 91 190.

We cannot deliver to your address as it is outside the delivery zone of the nearest restaurant. You can place an online order and pick it up from the restaurant.

To ensure we can deliver to your area, we need to verify that your address is within our delivery zone.

To maintain high standards and ensure hot, fresh pizza, each restaurant has its own delivery zone. If you are outside that zone, you cannot order online from that location.

After placing your order online, you’ll receive a confirmation and be able to track it in the app. This means your order has been received. Contact our Call Center at 0700 91 190 for questions.

Editing or cancelling an order depends on its status. Please contact our Call Center at 0700 91 190 as soon as possible to check the options.

Yes, we accept credit cards for online payments through our website or app. For delivery orders, only cash is accepted.

Yes, we accept large banknotes for cash payments.

No, there are no additional charges when paying online with a credit or debit card.

Every Papa Johns pizza comes with our special garlic sauce and pepperoncini at no extra cost.

No, the prices in our printed menu and online are the same.

Yes. Click on “Menu” to browse as a guest, without registration or a password.

The shelf life of freshly baked pizza is: +2˚C to +6˚C – 24 hours; when warm – up to 3 hours.

The Papa Rewards program allows you to earn, collect and redeem points. You earn 10 points for every 5 BGN spent.

You can earn points by ordering online via our website or app, or in-store by scanning the QR code from the app at the counter.

Points can be redeemed for gift items via the website or app. If you have enough points, the selected reward will be added to your order.

Yes, points expire after 360 days if no purchase is made within that period.

Points will be added to your account within 24 hours after your order is paid.

A promo code is a word or character string that activates a promotion. It can be single-use or multi-use.

Follow us on Facebook and Instagram, check your email, app notifications and our website. You can also subscribe to our newsletter.

Enter the promo code at checkout. If valid, the discount or gift will be applied automatically.

We currently do not offer gift cards. Stay tuned on our website for future updates.